Scheduled Post-Closing Warranty Visits

As part of our commitment to service your home throughout the warranty period, we have pre-scheduled post-closing warranty visits (example: 30-day, 3 and 11 month visits.) The goal is to ensure all your warranty needs are addressed while at the same time providing you with the comfort of knowing that Baldwin Properties will be there for you before and after closing.

At each visit we will explain to you our process of scheduling and completing pre scheduled post-closing warranty visits. In addition, we will share the many benefits associated with this type of service program. As with regular warranty service, you or your authorized representative (must 18 years old or older) must be present to provide access to the home for service items to be completed.

Regular Service

Regular warranty service is also available during working hours Monday through Friday. These visits should only be scheduled for service items that need to be addressed prior to the scheduled post-closing warranty visits. You or your authorized representative must be present to provide access to the home for service items to be completed.

Emergency Service

All emergency warranty service is available after hours, on weekends and holidays by contacting the emergency service number that was provided. Some examples of emergencies include no heat in extreme cold, no cooling in extreme heat, severe electrical problems or severe plumbing leaks that cannot be isolated.

Questions call Phil 816-455-7990